Returns

Package Bamigo


Quality and service are our top priority. We are happy to work hard to for this. Not satisfied with your T-shirts, tank tops, singlets, long sleeve T-shirts, boxer shorts, short boxer shorts, briefs or socks? Keep Cool! You can return Bamigo products within 30 days and get your money back.

If the products are undamaged, clean, unwashed and still in the original packaging, we promise to refund the returned products.

Please note: The return costs will not be refunded by us and are therefore at your own expense!

 
 

How do I file a returns request

Retouraanvraag

Have you received the wrong size or colour and do you want to return your T-shirts, tank tops, singlets, long sleeve T-shirts, boxer shorts, short boxer shorts, briefs or socks? Keep Cool! This can be done quite easily on our website. Just follow the steps below. Are you having difficulties? Don't worry. Our customer service amigos will be pleased to help you.

 

To arrange a return

Bamigo is not responsible for the cost of any returns. Costs related to the return process are your own responsibility. In order to avoid possible confusion regarding your request, we prefer to receive it in digital form. To make the request you simply have to follow these easy steps on our website:

 

Step 1     

  • Click here to log on to the Bamigo website.
     

Step 5

  • Remove all the products except the ones you want to send back by clicking on "Remove item". 

Step 2

  • Click on "Returns" on the left side of this webpage.
     

Step 6

  • Choose which action you want and add an explanation for it.
     

Step 3

  • Click on "Request return" to make a new request.
     

Step 7

  • Select the reason for the return (e.g. wrong product).
     

Step 4

  • At "Please select order", select the order it applies to.                                  

Step 8

  • Click on "Submit Request".
     

 
 

Refunds

Refund

Did you file a returns request? Once we have approved your request and received your returned items, you will receive a confirmation email. This email contains the good news that the refund will take place within a number of days. The refunded amount excluding the shipping costs will appear on your account.

Please note: The T-shirts, tank tops, singlets, long sleeve T-shirts, boxer shorts, short boxer shorts, briefs and socks must be returned in their original condition and packaging! 


 

Returns

Return Shipments

We will give you 30 days to decide whether you are satisfied with your product. Growing pains? You can easily exchange your size for another size. 

Please note: The costs for this return delivery are at your own expense!

Do you have any questions about our returns policy? Our customer service amigos will be happy to assist you further. Send your email to info@bamigo.com.

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